Frequently Asked Questions

Everything you need to know about shopping with APOM.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location.

How can I return an item?

If you are not satisfied with your purchase, you can return it within 30 days of delivery. Items must be in original condition with all packaging intact.

Which payment methods do you accept?

APOM accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

How do I track my order status?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.

How can I contact customer support?

Our support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9:00 AM to 5:00 PM EST.